Privacy policy

Privacy Policy

A MAK & X.M MAK ("we," "us," or "our") respects your personal privacy and is committed to protecting the personal data you share with us while browsing and purchasing from 0q0ipy-nh.myshopify.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

Information We Collect

When you visit or place an order on our store, we collect several types of information:

  1. Personal Information Provided Directly:

    • Contact Information: Full name, email address ([email protected] as our touchpoint), phone number.

    • Order Details: Shipping address, billing address, and payment confirmation details (we do not store full credit card numbers on our servers; payments are processed securely via encrypted payment gateways).

  2. Automated Technical Data:

    • Device & Usage Info: Your IP address, browser type, operating system, time zone settings, referring/exit pages, and browsing patterns on our site.

    • Cookies & Tracking: We use cookies, web beacons, and pixels through our Shopify platform to remember your shopping cart items, measure traffic, and optimize site presentation.

How We Use Your Information

We utilize your data solely for practical business purposes, including:

  • Fulfilling and delivering your stationery orders (sticky notes, erasers, rulers).

  • Processing transactions securely and preventing fraudulent activity.

  • Providing responsive customer service led by our team.

  • Communicating order updates, delivery status, and promotional offers (if opted-in).

  • Enhancing customer experience and optimizing our Shopify store infrastructure.

Sharing Your Information

We value your trust and do not sell, rent, or trade your personal information to third parties. We only share information with trusted service providers essential to running our business:

  • Shopify: Our core e-commerce platform.

  • Logistics & Postal Carriers: To ensure your packages arrive at your doorstep.

  • Payment Processors: To authorize transactions securely under strict PCI-DSS standards.

  • Legal Compliance: When required by applicable law, regulation, legal process, or governmental request.

Data Security & Retention

We enforce administrative, technical, and physical safeguards to prevent unauthorized access, disclosure, or modification of your personal data. Your order information is retained for our records unless and until you request its deletion, subject to statutory record-keeping mandates under Australian law.

Your Rights

Depending on your region, you have the right to access, update, correct, or request deletion of the personal information we hold about you. To exercise these rights, please contact Shannon Barrow at [email protected].